Effective Date: July 11, 2025

Welcome to the website of S&L Weight Loss and Wellness (“we,” “us,” or “our”). By accessing this website or using our services—including in-person or via telehealth—you agree to the following terms and conditions. If you do not agree, please do not use our services.

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1. Use of This Website

This website is designed to provide general information about our services and to facilitate appointments, including virtual consultations. Information presented on the site does not replace professional medical advice.

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2. Medical Disclaimer

Our services—including weight loss programs, hormone replacement therapy (HRT), IV therapy, and aesthetic treatments—are administered by licensed providers. However, content on this site does not constitute medical advice unless provided during a scheduled consultation.

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3. Telehealth Services

We offer telehealth consultations for eligible weight loss and hormone optimization programs. By using our telehealth services, you acknowledge and agree that:

• You must be located in a state where our licensed providers are authorized to practice.

• Telehealth is not appropriate for all conditions, and in some cases, in-person care may be required.

• You agree to provide accurate and complete health information.

• You understand that technical failures (e.g., internet issues) may occasionally disrupt services.

• You consent to receiving care via secure video and/or digital communication platforms.

We comply with HIPAA and all applicable laws to protect your privacy in telehealth settings.

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4. Appointments & Cancellations

Appointments can be scheduled online or by contacting us.

• Please provide at least 24 hours’ notice to cancel or reschedule.

• Missed appointments may result in a fee.

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5. Payments & Refunds

• Payment is due at the time of service unless otherwise arranged.

• Telehealth services may require prepayment or a deposit.

• Refunds are offered at our discretion and may be subject to processing fees.

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6. Privacy & Security

We are committed to protecting your personal and health information. Please review our Privacy Policy for more information.

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7. Intellectual Property

All website content (text, images, branding) belongs to S&L Weight Loss and Wellness and may not be reused without written permission.

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8. Third-Party Links

Our website may include links to third-party platforms (e.g., booking tools or payment processors). We are not responsible for the content or practices of those websites.

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9. Limitation of Liability

S&L Weight Loss and Wellness is not liable for any direct, indirect, or incidental damages related to use of our website, services, or telehealth platform. All medical decisions are based on provider judgment and individual clinical evaluation.

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10. Changes to These Terms

We reserve the right to update or change these Terms and Conditions. Continued use of the website or services constitutes your acceptance of those changes.